Feeling a bit nervous about buying something you haven’t seen and touched?
Don’t worry!
You can try out our Summer Shower products for 30 days after delivery, risk free.
If you don’t like the shower or enclosure, simply send it back for a full refund.
The product needs to be in good condition, but it does NOT need to be as-new. I WANT you to try it out!
When will my order arrive?
We know you want to enjoy a hot shower as soon as possible, but until teleporting becomes the norm, it will take a bit of time for your solar shower and/or enclosure to arrive.
We process all orders within 2 business days and then they are shipped with Australia Post or a courier.
Once the order is shipped, here are the time frames for delivery:
Sydney = 4 business days
Brisbane = 2 business days
Melbourne = 3-4 business days
Perth = 5-10 business days
Adelaide = 5-8 business days
Darwin = 5-8 business days
Hobart = 5-8 business days
Canberra = 3-4 business days
If you are on a deadline, please get in touch so we can confirm more precisely when your order could arrive.
How much does shipping cost?
There is a flat rate of $9.95 for shipping, no matter what you order and no matter where (in Australia) you want it delivered.
The only problem is re-delivery fees …
If nobody is home to sign for delivery, you will have to pay an additional $9.95 for re-delivery.
How can you avoid this? By choosing a delivery address where you know someone will be there, or by giving authority to leave.
What does Authority to Leave (ATL) mean?
ATL means you are happy for the courier or Australia Post to leave your order at your door. This is a great way of avoiding re-delivery fees if you are comfortable to take the risk.
What is the risk?
Well, if somebody walks past your house and steals your order, I’m afraid that’s that. I can’t replace your order for free and the courier or Australia Post are not responsible.
What if my order never arrives?
Please get in touch! The sooner you can let me know, the sooner we can start investigating where it might be.
The Summer Shower range is manufactured by Advanced Elements – a company that is proud of its manufacturing quality control.
They produce the best quality solar showers and enclosures on the market, hands down.
Still … sometimes things go wrong.
So rest assured that you will be supported for a full 12 months after your purchase.
Click here to check out the details of the Advanced Elements Summer Shower Warranty.