Here are our most commonly asked questions. If your answer isn’t here, please contact us!
Paypal, Visa or Mastercard. No sheep or chickens, please…
We know you want to enjoy a hot shower as soon as possible, but until teleporting becomes the norm, it will take a bit of time for the solar shower to arrive.
We process all orders within 2 business days and then they are shipped with Australia Post or a courier.
Once the order is shipped, here are the time frames for delivery:
Sydney = 4 business days
Brisbane = 2 business days
Melbourne = 3-4 business days
Perth = 5-6 business days
Adelaide = 5-6 business days
Darwin = 5-6 business days
Hobart = 5-6 business days
Canberra = 3-4 business days
Everybody has a different idea of how to take a shower, but here is a guide that assumes each person needs to wash their hair (and they are not Rapunzel) .
9.5L and 11L Solar Showers = Suitable for one person
19L Solar Showers = Suitable for 2 people
38L Solar Shower = Suitable for the whole family
One of the great things about the Advanced Elements Summer Shower range is that they are so light! No heavy generators or electric water heaters required! There is even a super light weight PVC free option for hiking, where every gram on your back counts.
9.5L Solar Shower = 0.5 kg
11L Solar Shower = 0.5 kg
19L Solar Shower = 0.6 kg
19L Solar Shower PVC Free = 475 grams
38L Solar Shower = 1.4 kg
Solar Shower enclosure = 2kg
There is a flat fee for shipping of $9.95, no matter where you are in Australia.
You don’t have to compromise on hygiene if you have limited space. These solar showers roll up nice and tight when they are empty. These dimensions are for the box that they are delivered in – once you have the shower out of the box, you can roll it or fold it any way you like.
9.5L Solar Shower = 42 x 15 x 4 cm
11L Solar Shower = 46 x 15 x 5 cm
19L Solar Shower = 51 x 15 x 5 cm
19L Solar Shower PVC Free = 51 x 15 x 5 cm
38L Solar Shower = 36 x 29 x 8 cm
Solar Shower Enclosure = 30 x 23 x 8 cm
ATL means you are happy for the courier or Australia Post to leave your order at your door. This is a great way of avoiding re-delivery fees if you are comfortable to take the risk.
What is the risk?
Well, if somebody walks past your house and steals your order, I’m afraid that’s that. I can’t replace your order for free and the courier or Australia Post are not responsible.
Get in touch! Sometimes things go wrong, that’s life. If you get in touch as soon as possible, I will make sure you are sorted out.
I don’t want you to be unhappy! Although our solar showers are great quality, they might not be exactly what you are looking for. In that case, I would be happy to offer a 100% refund with NO restocking fee, if you are happy to cover the return postage costs.
The Advanced Elements Summer Shower range has a slightly faster flow than most solar showers, so you can rinse off quickly, when you are ready. The shower head is very easy to turn on and off with one hand, so you can extend the shower time by stopping the water flow to lather up.
Here are the flow times by shower size:
9.5L Solar Shower = 2.5 minutes of running hot water
11L Solar Shower = 3 minutes of running hot water
19L Solar Showers = 5 minutes of running hot water
38L Solar Shower = 10 minutes of running hot water
These products are such good quality, we are proud to offer a manufacturer’s 12 month warranty (provided by Advanced Elements). For the terms of the warranty agreement, please click on the link below: